Secure payments

1. Payment Methods

  • We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • Alternative payment methods, such as PayPal, Apple Pay, Google Pay, and cryptocurrency, may be available for your convenience.

2. Payment Security

  • All transactions are securely processed using industry-standard encryption (SSL/TLS) to protect your personal and payment information.
  • We do not store your full credit card details on our servers. Payment information is processed by our secure third-party payment processor.

3. PCI Compliance

  • We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure all payments are handled securely.

4. Fraud Protection

  • Our systems use advanced fraud detection tools to protect against unauthorized transactions. Suspicious activity may lead to order cancellation or additional verification.

5. Payment Authorization

  • When placing an order, you authorize us to charge your chosen payment method for the total amount, including taxes, shipping, and handling fees, if applicable.

6. Currency

  • All prices are listed in Euros, and transactions will be processed in this currency. Conversion rates may apply if using a different currency.

7. Refunds and Chargebacks

  • If eligible, refunds will be processed to the original payment method within 7 days of approval.
  • Unauthorized chargebacks may lead to account suspension and further investigation.

8. Third-Party Payment Processors

  • We partner with third-party payment gateways (e.g., Stripe, PayPal) to process payments. By using our service, you also agree to their terms and privacy policies.

9. Payment Disputes

  • Any disputes regarding payment must be reported within 7 days of the transaction. Contact our support team for assistance.

10. Taxes and Fees

  • Taxes, duties, and any additional fees are the responsibility of the customer and may be applied at checkout based on the shipping destination.