Secure payments
1. Payment Methods
- We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- Alternative payment methods, such as PayPal, Apple Pay, Google Pay, and cryptocurrency, may be available for your convenience.
2. Payment Security
- All transactions are securely processed using industry-standard encryption (SSL/TLS) to protect your personal and payment information.
- We do not store your full credit card details on our servers. Payment information is processed by our secure third-party payment processor.
3. PCI Compliance
- We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure all payments are handled securely.
4. Fraud Protection
- Our systems use advanced fraud detection tools to protect against unauthorized transactions. Suspicious activity may lead to order cancellation or additional verification.
5. Payment Authorization
- When placing an order, you authorize us to charge your chosen payment method for the total amount, including taxes, shipping, and handling fees, if applicable.
6. Currency
- All prices are listed in Euros, and transactions will be processed in this currency. Conversion rates may apply if using a different currency.
7. Refunds and Chargebacks
- If eligible, refunds will be processed to the original payment method within 7 days of approval.
- Unauthorized chargebacks may lead to account suspension and further investigation.
8. Third-Party Payment Processors
- We partner with third-party payment gateways (e.g., Stripe, PayPal) to process payments. By using our service, you also agree to their terms and privacy policies.
9. Payment Disputes
- Any disputes regarding payment must be reported within 7 days of the transaction. Contact our support team for assistance.
10. Taxes and Fees
- Taxes, duties, and any additional fees are the responsibility of the customer and may be applied at checkout based on the shipping destination.